[. . . ] Otherwise, the print heads will spray ink directly onto the platen, which could mar future printouts. Hold down the R cleaning button and turn on the printer to enter the default-setting mode. the printer loads a sheet of paper and prints a brief summary and instructions. It instructs you to select the language that you want messages printed in (English, French, German, Italian, or Spanish). [. . . ] Try one or more of these solutions: t t t Clean the print heads to clear clogged ink nozzles. Try one or more of these solutions: t If you're printing on thick media, such as envelopes or cards, set the adjust lever to the "+" position, and make sure the Media Type setting is set correctly in your printer driver. If you're printing on glossy media or transparencies, place a support sheet (or a piece of plain paper) beneath the stack, or load one sheet at a time. Ink may have leaked inside the printer; wipe the inside of the printer as shown below with a soft, clean cloth. If any of the following problems have occurred, see the solutions given below. Turn off the printer and make sure the power cord is plugged in securely. Make sure the power outlet is working and is not controlled by a wall switch or timer. Lights came on and then went out Only the power light is on Try one or more of these solutions: t t t Turn off the printer and computer. If it prints, make sure the printer software and your application software is installed correctly. Note: If you're trying to print a large image, your computer may not have enough memory to print. If the lights still flash, turn the printer off and check the inside of the printer for any foreign objects or pieces the paper. If any of the following problems have occurred, see the solutions given below. Remove the stack of paper and check that: t t t t The paper isn't curled or creased. Remove the stack of paper and: t t Make sure the paper is not too thin. Turn off your printer, open the cover, and remove all the paper from inside, including any torn pieces. If the paper jams frequently, make sure you: t Use smooth, high-quality paper, loaded with the printable side up. Try one or more of these solutions: t If the paper doesn't eject fully, press the E Load/Eject button. Also check the paper size setting in your application or printer driver. If the paper is wrinkled when it comes out, it may be damp or too thin. Printouts are not what you expected If any of the following problems have occurred, see the solutions given below. After trying one or more of these solutions, run another printer operation check. Try one or more of these solutions: t t Don't run too many applications at the same time. [. . . ] After running the setup program, change to the drive and directory that contains the utility (or set the path to the directory). To keep your printer operating at its best, you should clean it thoroughly several times a year. Make sure the printer is turned off and all the printer's lights are off. You can select one of the following international character sets with the default-setting mode or the ESC R command. [. . . ]